Thank you for emailing us.  We have received your request and are working on responding to you as soon as possible.  If you have any additional information to add to this case, please reply to this email.

Spring System's regular hours of operation are M-F 8:00 am to 8:00 pm EST.  For after hours requests that are time critical (e.g. ASN), please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.   (No attachments please)

  • ASN's:  processed within 4 hours of your request.
  • LABELS & PACKING LISTS:  for best effort same day turnaround (<2500 labels), a confirmed loadplan should be in place by 2:00 EST.  Please submit your new loadplan requests by 11:00 am.
  • INVOICING, UPC MAINTENANCE, AND ALL OTHER SERVICES: 3 day turnaround commitment (normally much faster).

Thank you.

Spring Systems Support
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Ph:  212.736.3689 opt 1
Fax:  212.202.7850